In the left Navigation pane, click Video.While not in a call, click the Home tab.Disable HD Video from your Zoom client:.Disconnect from any VPNs you may be using.Ensure that your application(s) are up to date, especially the Zoom client.Ensure that your devices are up to date.Stop all downloads, uploads, or other unnecessary processes that are using network resources.Closing out of these items will free more system resources for Zoom to use. This could include office applications, additional browser tabs, or anything that uses system or network resources. Close out of any unneeded programs, especially those that use the internet.Update system drivers, especially network drivers, if necessary.If you can't improve or resolve your connection, check with your internet service provider.If you're using a network-wide VPN, consider disabling it.ĭo not disable any necessary devices that help protect or otherwise secure your network.You can turn them off, lower the bandwidth they consume by adjusting performance settings, or make other changes that may improve the amount of bandwidth available for Zoom. Ensure that other devices on your network aren't consuming bandwidth these could include cloud-connected security cameras, cloud backup solutions, smart TVs, streaming devices, smart hubs, gaming devices, or other cloud or internet-connected devices.Consider switching to a wired connection.Limit the number of devices connected to your wireless router.Connect to a 5 GHz network (rather than 2.4 GHz), if possible.Power cycle your modem/router, if possible.If necessary, check with your internet service provider. Zoom's system requirements recommend a minimum of 1.5 Mbps for both upload and download speed. Check your network speeds using one of the free services available online.Review Zoom's system requirements and ensure your system meets these recommendations. Improve your experience Review technical requirements If Zoom appears to distort audio or video, or does not perform in a manner you expect, use the information here to improve your experience, or troubleshoot issues.

I can't access my recordings, I accidentally deleted a recording, or I can't record.I want to turn off Zoom's automatic audio adjustments.I've joined my meeting, but no one else is here.

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